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I can't find my ticket! Is it taking too long to arrive? How can I receive it?

I won't be able to attend the event, will you refund my money?

The purchase screen closed before completing the payment process, was my ticket charged?

The website is asking me for a code to buy the tickets, but I haven't received it

What if I make a mistake when filling out some information or want to transfer my ticket?

I can't buy the ticket, when trying to complete the purchase the message 'contact your merchant' appears

I bought a type of ticket but I would like to change it for another

I can't access the ticket purchase